Frequently Asked Questions

Everything you need to know about your Travelon shopping experience.

How long does shipping take for international orders?

International orders typically arrive within 7-14 business days. We provide a tracking number via email as soon as your package leaves our warehouse so you can monitor its journey.

What is your return policy for fashion items?

We offer a 30-day return policy for all unworn items with original tags attached. Simply visit our Returns Portal to generate a prepaid shipping label.

How do I ensure I choose the correct size?

Each product page features a detailed 'Size Guide' with measurements in both inches and centimeters. We recommend comparing these against your own measurements for the best fit.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and 'Buy Now, Pay Later' options like Klarna and Afterpay.

Are your materials sustainably sourced?

Travelon is committed to ethical fashion. 80% of our current collection is made from organic cotton, recycled polyester, or responsibly sourced leather.

Can I modify or cancel my order after it has been placed?

To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our customer support team.